At Lexoraa Industries Limited, we strive to provide our customers with a smooth and reliable shopping experience. However, if you wish to cancel your order, please read the policy below:

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Order Cancellation

• Cancellation requests must be made before the order is processed or dispatched.

• Once the order is processed, cancellation will not be allowed.

• For a complete refund, the cancellation must be acknowledged and approved by our support team.

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How to Request a Cancellation

To request a cancellation, please send us an email with the subject line “Cancellation Request” to support@lexoraa.com in the following format:

• Order ID:

• Cancellation Reason:

• Refund Account Details (if applicable):

Alternatively, you can contact our customer support team at +912247509008 (Monday to Friday, 11:30 AM – 6:00 PM).

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Refunds on Cancellation

• Cancellations and refunds will only be considered in cases of service failure or valid reasons accepted by the management.

• Our team will evaluate whether the order qualifies for a refund, and the decision of Lexoraa Industries Limited management will be final.

• The refund amount will never exceed the total amount paid by the customer.

• Any discounted, exempted, or promotional amounts are non-refundable.

• In case of an approved cancellation, refunds for prepaid orders will be processed within 5–7 business days, depending on the customer’s bank or payment provider.

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Authority & Policy Updates

• Lexoraa Industries Limited reserves the full right to modify or update this cancellation policy at any time to enhance the customer experience.

• Customers are encouraged to review the latest policy before placing an order to avoid miscommunication.

• In all matters related to cancellation, the decision of Lexoraa Industries Limited shall be final and binding.

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Need Help?

If you have any questions or concerns regarding our Cancellation Policy, please contact us:

📧 support@lexoraa.com

📞 +912247509008

Our customer care team will be happy to assist you.